RUser’s ManualT5000 Thermal Printer
100Chapter 3 MEDIA CONTROL• Inv. Portrait. Inverse Portrait refers to vertical page orientation, where theheight of a page is greater than its width.
MEDIA CONTROL Submenus101Auto Map SelectThis option specifies the maximum print width to be used by the application.The IGP/Auto Label Mapping®feature
102Chapter 3 MEDIA CONTROLExample 2: Uneven Number CaseProblem: A file has been constructed with three horizontally adjacent 2”labels. The user now de
MEDIA CONTROL Submenus103Example 3: Past Maximum File WidthProblem: A file has been constructed with three horizontally adjacent 4”labels. The user no
104Chapter 3 MEDIA CONTROLNum Auto LabelsThe desired number of labels to be printed vertically adjacent on the form.The value is selectable with a ran
MEDIA CONTROL Submenus105The factory default is Head First when IGP/PGL or IGP/VGL is enabled.The factory default is Foot First when PPI1 is enabled.T
106Chapter 3 MEDIA CONTROLClip PageThis option determines how the printer handles images that are too large forone physical page length when using gap
MEDIA CONTROL Submenus107Ribbon LowThis menu item defines the Ribbon Low condition for the ribbon supplyspindle. When set to a specific value from the
108Chapter 3 CALIBRATE CTRLCALIBRATE CTRLCALIBRATE CTRLGap/Mark SensorRun CalibrateAuto CalibrateSensed DistancePaper Out ThreshPwr Up Auto-CalManual
CALIBRATE CTRL Submenus109CALIBRATE CTRL SubmenusGap/Mark SensorThe available options specify the sensor type needed for detecting the Top-of-Form pos
Table of Contents1 Introduction... 17Printronix Customer Solutions Center ...
110Chapter 3 CALIBRATE CTRLMedia ProfileThis feature provides a graphical printout showing the relationship of thePaper Out Threshold and the Gap/Mark
CALIBRATE CTRL Submenus111Manual CalibrateManual Calibrate is another method of improving the printer’s Media Sensingand is only used when Auto Calibr
112Chapter 3 CALIBRATE CTRLOnline Auto-CalNOTE: Online Auto-Cal will not function when the validator is enabled orwhen Error Recover (under MEDIA CONT
CALIBRATE CTRL Submenus113Cal in Peel ModeThis option allows you to perform a calibration (Auto Calibrate or Pwr UpAuto-Cal) in Peel-Off Media Handlin
114Chapter 3 PRINTER CONTROLPRINTER CONTROLPRINTER CONTROLEnable* DisableCont. Beep OffOn*Power Saver TimeDisplay LanguageLd Char from FlsDel Char frm
CALIBRATE CTRL Submenus115PRINTER CONTROL(cont. from page 114)Disable*(1)EnableOverwrite FilesView File ListDelete FilesPrint File ListOptimize&Re
116Chapter 3 PRINTER CONTROLPRINTER CONTROL SubmenusLP+ EmulationThis item selects the line or dot matrix printer to be emulated by the printer.• P-Se
PRINTER CONTROL Submenus117The SPC will support the same models for Twinax as the PrintronixP5000 printer.The printer emulations supported by the SPC
118Chapter 3 PRINTER CONTROLPower Saver TimeThe time interval you specify for this parameter sets the amount of idle timebefore the printer goes into
PRINTER CONTROL Submenus119Save Set to FlshThis option saves downloaded overlay set(s) to flash memory.Del Set from RAMThis option deletes the downloa
Table of ContentsPrinting Adjustments... 59Printhead Pressure Adjustment ...
120Chapter 3 PRINTER CONTROLDelete FilesAllows you to delete files in the file list. Contact your administrator forassistance.Optimize&RebootRecla
PRINTER CONTROL Submenus121Auto Locking• Disable.The↵ (ENTER) key must be locked manually.• Enable. The printer automatically locks the ↵ key five min
122Chapter 3 PRINTER CONTROLGlob Mem AdjustThis menu allows you to adjust the ratio of global memory allocated to labelsize vs. PGL forms, fonts, and
PRINTER CONTROL Submenus123For example, with a print head that prints at 203 dpi you would use thefollowing formula:Therefore, select a value that is
124Chapter 3 EMULATIONSEMULATIONSOverviewThis section covers the following emulations:• Coax (page 128)• Twinax (page 131)• SPC Coax (page 134)• SPC T
Overview125Simple Protocol ConverterTheSimpleProtocolConverter(SPC)optionallowsthosewhousethirdpartyadd-on coax or twinax protocol converters to produ
126Chapter 3 EMULATIONSExpanded and Compressed Character Print attract attention whereneeded. Alphanumeric height and width are controlled independent
Overview127Expanded and Compressed Print draws attention where needed.Alphanumeric height and width are controlled independently for a tremendousrange
128Chapter 3 COAX SETUPCOAX SETUPCOAX SETUP(1)(2)(3)Notes:* = Factory DefaultItalicized items are available only when you enableAdvanced User (in the
129COAX SETUP(cont. from prev. page)Notes:* = Factory DefaultItalicized items are available onlywhen you enable Advanced User (inthe PRINTER CONTROL m
Table of ContentsIGP/PGL SETUP ... 140IGP/VGL SETUP ...
130Chapter 3 COAX SETUPCoax Setup - Primary Sets and Secondary SetsSecondary Sets(from page 128)Notes:* = Factory DefaultAlthough these options are li
131TWINAX SETUPControl CodeBuffer Print(page 161)Cancel IGP/DCU(page 161)Lead-in Chars(page 182)Alt. Set 80-9F(page 158)Graphic Chek Err(page 176)Grap
132Chapter 3 TWINAX SETUPSetTextOrientn(page 191)Host Override(page 179)Disable* EnableFormat Control(page 175)Disable* EnableMax. Print Width(page 18
133Twinax Setup - Primary Sets and Secondary SetsSecondary Sets(from page 131)English US*Austrian/GermanBelgianBrazilianCanadian FrenchDanish/Norweg.F
134Chapter 3 SPC COAX SETUPSPC COAX SETUPNull Handling(page 183)NL At MPP + 1(page 183)Space* IgnoreOn* OffBuffer Print(page 161)Disable* EnableInterv
135SPC TWINAX SETUPSPC TWINAXSETUP(1)(2)(3)Translation Tbl(page 195)SPC Type(page 193)MODE 219MODE PTX NI* MODE P5000 MODE IBMBuffer Print(page 161)Di
136Chapter 3 IPDS SETUPIPDS SETUPIPDS SETUP(1)Default Code PagSee page 137Code Page Subset(page 167)Default FontSee page 137Emulation(page 171)4028 IP
137IPDS Setup - Default Font and Default Code PagDefault Font(1)(from page 136)Courier 10*Prestige 10Courier it 10OCRAAPL 12Courier 12Prestige 12Couri
138Chapter 3 TN5250 SETUPTN5250 SETUP5250 SETUP(1)Control CodeBuffer Print(page 161)Lead-in Chars(page 182)Alt. Set 80-9F(page 158)Graphic Chek Err(pa
139TN5250 Setup - Primary Sets and Secondary SetsSecondary Sets(from page 138)English US*Austrian/GermanBelgianBrazilianCanadian FrenchDanish/Norweg.F
Table of Contents5 Diagnostics And Troubleshooting ... 241Printer Self-Test...
140Chapter 3 IGP/PGL SETUPIGP/PGL SETUPIGP/PGL SETUPStandard Sets*126* 1-255Character Group(page 164)Arabic Sets Cyrillic Sets European SetsContinued
141IGP/PGL SETUP(cont. from page 140)Normal* BlockPower on IGP/PGL(page 186)Notes:* = Factory DefaultItalicized items are available onlywhen you enabl
142Chapter 3 IGP/VGL SETUPIGP/VGL SETUPIGP/VGL SETUPContinued at the top of next page* = Factory DefaultSFCC(page 191)Power-up ^X(page 186)Btm Margin
143IGP/VGL SETUP(cont. from prev. page)* = Factory DefaultRot. Char Size(page 189)Not AdjustedAdjusted*Ignore Spaces(page 180)Disable* EnableMidline P
144Chapter 3 IGP/VGL SETUPIGP/VGL SETUP(cont. from prev. page)Barcode var.(page 160)High ResolutionLow Resolution*Uniform Fonts(page 196)Disable* Enab
145P-SERIES SETUPP-SERIES SETUPStandard Sets*Character Group(page 163)Arabic Sets Cyrillic Sets European SetsPrimary Subset*(page 163)Extended Subset*
146Chapter 3 P-SERIES SETUPNotes:* = Factory DefaultItalicized items are available onlywhen you enable Advanced User (inthe PRINTER CONTROL menu).Cont
147Notes:* = Factory DefaultItalicized items are available only when you enableAdvanced User (in the PRINTER CONTROL menu).1All three Form Length subm
148Chapter 3 P-SER XQ SETUPP-SER XQ SETUPContinued at the top of next pageHorizontal DPI(page 177)Vertical DPI(page 197)Prop. Spacing(page 187)Italic
149Compressed Print(page 167)Char 01 SOH*Bold(page 160)Elong/Alt. Font(page 171)Disable* EnableGothic Typeface(page 176)EVFU Select(page 172)Enable* D
Table of ContentsD Standard And Heavy-Duty Media CutterInstallation ... 283Prepare The Printer ...
150Chapter 3 SER MATRIX SETUPSER MATRIX SETUPSER MATRIX SETUPStandard Sets*Character Group(page 163)Arabic Sets Cyrillic Sets European SetsContinued a
151Define CR code(page 169)CR = CR* CR = CR + LFControl Code 06(page 167)Define LF code(page 169)LF = LF* LF = CR + LF8.0 LPI* 10.3 LPI 6.0 LPIBold(pa
152Chapter 3 PROPRINTER SETUPPROPRINTER SETUPPROPRINTER SETUPStandard Sets*Character Group(page 165)Arabic Sets Cyrillic Sets European SetsContinuedat
15320 CPI Condensed(page 156)Enable* DisableBold(page 160)Disable* EnableFF valid at TOF(page 174)Enable* DisableAlt. Char Set(page 157)Set 1* Set 2PR
154Chapter 3 EPSON FX SETUPEPSON FX SETUPEPSON FX SETUPStandard Sets*Character Group(page 162)Arabic Sets Cyrillic Sets European SetsEpson Set*(page 1
155Define CR code(page 169)CR = CR* CR = CR + LFDefine LF code(page 169)LF = LF* LF = CR + LFPrinter Select(page 187)Disable* Enable20 CPI Condensed(p
156Chapter 3 Emulation SubmenusEmulation SubmenusNOTE: The following descriptions are grouped together for all emulationsand are listed in alphabetica
157Absorb After ^PY(From page 142.)• Absorb Motion. The paper motion line terminator immediately followingthe graphics ^PY command will be ignored.• A
158Chapter 3 Emulation SubmenusAlt. Set 80-9F (Coax, Twinax, TN5250)(From page 128, page 131, page 138.)• Printable. Prints data in the range of hex 8
159Auto Skip at End(From page 129.) Specifies whether to perform an automatic form feed at theend of a print buffer. If form feed is the last characte
Table of Contents
160Chapter 3 Emulation SubmenusBarcode Errors(From page 143.)• Enable. An error message will print when invalid bar code data isencountered.• Disable.
161Buffer Print(From page 128, page 131, page 134, page 135, page 138.)• Disable. The printer will print normally.• Enable. The printer prints the EBC
162Chapter 3 Emulation SubmenusCharacter Group and Character Sets (Epson FX)(From page 154.) This menu item selects the character set used by theprint
163Character Group and Character Sets (P-Series, Serial Matrix)(From page 145, page 150.) This menu item selects the character set used bythe printer.
164Chapter 3 Emulation SubmenusCharacter Group and Character Sets (IGP/PGL)(From page 140.) This menu item selects the character set used by theprinte
165Character Group and Character Sets (Proprinter XL)(From page 152.) This menu item selects the character set used by theprinter. The available chara
166Chapter 3 Emulation SubmenusCharacter Group and Character Sets (IGP/VGL)(From page 144.) This menu item selects the character set used by theprinte
167Character Set(From page 145, page 150, page 152, page 154.) This menu item allowsselection of the character set to be used by the printer.Cmd Resol
168Chapter 3 Emulation SubmenusCopy Count(From page 142.) Determines the number of identical copies of each physicalpage that will be printed.The rang
169Conversely, when data bit 8 is disabled and the PI signal is used, databit 8 of the data is reserved for use as the PI function, and you cannotacce
171 IntroductionPrintronix Customer Solutions CenterThe Printronix Customer Solutions Center offers technical support with:• Installation• Configurati
170Chapter 3 Emulation Submenus• LF = CR + LF. Performs an automatic carriage return. The next printposition will be print position 1 of the next line
171• On. Print Complete is sent immediately. The next page will be created.This improves the print performance when starting the next page, butdegrade
172Chapter 3 Emulation SubmenusError Report(From page 141.) This menu item sets the error reporting capability of theprinter for PGL forms. The select
173Expanded Font (VGL)(From page 143.) Expanded font allows you to print characters in differentsizes with specified parameters. It also allows you to
174Chapter 3 Emulation SubmenusFF After Job(From page 129.) Determines the print position after an operator-initiated localcopy (print screen function
175Form Length (lines)(From page 147, page 149, page 151, page 153, page 155.)Form length is the number of lines that can be printed on a label. You c
176Chapter 3 Emulation Submenus• Enable. Does not reflect distance, generated by the VGL feature, PGLfeature, and Hex Transparent control code sequenc
177After the printer enters hexdump mode, all characters it prints (including anyin the printer's input buffer) are printed in two forms: as a tw
178Chapter 3 Emulation Submenusprinter by selecting a horizontal resolution that matches that of the printer thatthe file was originally generated for
179• Disable. Sets the printer label size equal to the Label Length set in thefront panel under the PRINTER CONTROL menu.The factory default is Enable
18Chapter 1 Warnings And Special InformationWarnings And Special InformationFor your safety and to protect valuable equipment, it is very important th
180Chapter 3 Emulation SubmenusIgnore Ch#2(From page 143.) Specifies character 2 for the character filtering option. Validdecimal values are from 0 th
181Ignore Text(From page 141.)• Disable. When disabled, text in Normal Mode will be printed. Attributes tobe printed depend on the PGL Normal menu set
182Chapter 3 Emulation Submenus• Disable. Ignores the LAC definition from the host and prints from thecurrently selected character set.The factory def
183LPI(From page 142.) This menu item selects the number of lines printed per inch.The range is 6-10, and the factory default is 6.Max PI 16(From page
184Chapter 3 Emulation Submenus• Ignore. Ignores nulls.The factory default is Space.Null Suppression (Coax)(From page 129.) This item allows the print
185PA1(From page 128, page 134.) PA1 is only valid when the printer is in the offlinestate and the coax Systems Network Architecture Character Set (SC
186Chapter 3 Emulation Submenus• On. Sets the printer to print at print position 1 of the first print line on thenext form.The factory default is Off.
187Print Char. Set(From page 146, page 148, page 150, page 152, page 155.)Selecting this menu item by pressing the ↵ key causes the printer to print t
188Chapter 3 Emulation SubmenusPSeries Dbl High(From page 146.) This menu option allows printing compatibility between thecurrent and older models of
189Rot. Char Size(From page 143.)• Adjusted. Rotated (clockwise/counterclockwise), expanded charactershave a different size than an unrotated characte
Standard Features19The T5000 Series Label PrinterNOTE: As used in this manual, the terms “T5000” and “printer” refer to allmodels within the T5000 ser
190Chapter 3 Emulation SubmenusThe options are 6.0, 8.0, and 10.3 LPI.The factory default is 6.0 LPI.Select SFCC (PGL)(From page 140.) You can specify
191Set Text Orientn(From page 129, page 131, page 138.) Specifies the direction in whichcharacters are printed on the page. This allows the printer to
192Chapter 3 Emulation SubmenusSlash 0(From page 140, page 142.) This parameter allows you to print the numeral“0” with or without the slash. This opt
193SPC Type (SPC Coax Setup)(From page 134.)• PTX NI (Printronix Non-impact). This option causes the printer to notline wrap at 132 characters.• Avata
194Chapter 3 Emulation SubmenusText Position(From page 147, page 149, page 151, page 153, page 155.)Specifies where the text will be positioned in the
195Translation Tbl (SPC Coax)(From page 134.) Prints out a table of the coax interface's current characterset. This operation is valid only when
196Chapter 3 Emulation SubmenusTypeface(From page 145, page 148, page 150, page 152, page 154.)• Letter Gothic. Letter Gothic is a non-proportional fo
197Upr. Case Select(From page 149.) Controls how the printer handles lowercase characters itreceives from the host computer. When enabled, all charact
198Chapter 3 Emulation SubmenusAlthough the range allows a selection of up to 400 DPI, the thermal printer iscapable of printing up to 203 (T5204, T52
19914 33 35 8615 36 36 8816 38 37 9117 41 38 9318 43 39 9619 46 40 9820 48Table 5. Width Limit Table
20Chapter 1 The T5000 Series Label Printer• Download forms, fonts, and graphics to printer memory.• High resolution printhead for sharp graphics and t
200Chapter 3 DIAGNOSTICSDIAGNOSTICSDIAGNOSTICSXX MegabytesPrinter TestsTest CountHex Dump ModeSoftware BuildPrint Error LogClear Error LogDRAM Install
DIAGNOSTICS Submenus201DIAGNOSTICS SubmenusPrinter TestsThis menu item selects the test pattern to be printed. These patterns aretypically used to che
202Chapter 3 DIAGNOSTICSSoftware BuildThe reference number, which includes the program file part number andrevision number, of the software installed
DIAGNOSTICS Submenus203Reset Head DataResets all printhead statistics values (Head Prt Dist and Head On Time) tozero.Head TypeDisplays the printhead d
204Chapter 3 PARALLEL PORTPARALLEL PORTPARALLEL PORTTrickle TimePort TypeData Bit 8(3)TimeoutReport StatusPrime Signal2sec1sec1/2 sec1/4 sec*4sec 8sec
PARALLEL PORT Submenus205PARALLEL PORT SubmenusPort TypeThis menu item selects the type of printer parallel port interface to be usedwith the host.The
206Chapter 3 PARALLEL PORTTrickle TimeWhen the printer is printing data from a host and a second print job is receivedby the printer from a different
PARALLEL PORT Submenus207Data PolarityThe Data Polarity parameter must be set to match the data polarity of yourhost computer.• Standard. Does not exp
208Chapter 3 SERIAL PORTSERIAL PORTNotes:* = Factory DefaultItalicized items are available onlywhen you enable Advanced User (inthe PRINTER CONTROL me
SERIAL PORT Submenus209SERIALPORTSubmenusPort TypeThis menu item selects the type of printer serial port interface, RS 232 orRS 422, to be used with i
Optional Features21• IPDS: IPDS is available for Coax/Twinax or a NIC or a combination ofboth. The printer may be ordered with this option installed a
210Chapter 3 SERIAL PORTData ProtocolYou can select one of the following serial interface protocols to meet the hostinterface requirements.• XON / XOF
SERIAL PORT Submenus211The response characters are described below.• Series1 2 Char. This protocol behaves exactly the same as the Series 1Char except
212Chapter 3 SERIAL PORTTrickle TimeWhen the printer is printing data from a host and a second job is received bythe printer from a different host, Tr
SERIAL PORT Submenus213Request to SendThis configuration is part of hardware flow control and determines when theRequest to Send (RTS) signal is gener
214Chapter 3 SERIAL PORTOne Char EnquiryThe One Char Enquiry mode uses the Poll Character to detect a request fromthe host and sends a response back t
SERIAL PORT Submenus215The factory default is Disable.Framing ErrorsThese are possible errors that can occur when serial interface settings of theprin
216Chapter 3 C/T PORTC/T PORTC/T PORT SubmenusPort TypeThis menu item selects the desired active CTHI interface and appears onlywhen the CTHI option i
C/T PORT Submenus217TimeoutThis menu item allows the user to set the time that, when the printer has notreceived data from its host, it will begin to
218Chapter 3 ETHERNET PARAMSETHERNET PARAMSNest Serv TypeNetBIOS ProtocolEnable* DisableNovell FrameAuto* BinderyNovell ProtocolMAC Addressxxxxxxxxxxx
C/T PORT Submenus219ASCII Data Port9100* 0-65535(2)Keep Alive Timer3 Minutes* 2-10 MinutesEthernet SpeedDHCPDisable* EnableIPDS Data Port(3)5001* 0-65
22Chapter 1 Thermal Printer TechnologyThermal Printer TechnologyQuiet and fast, with excellent print quality, your multifunction thermal printeruses a
220Chapter 3 ETHERNET PARAMSETHERNET PARAMS SubmenusIP AddressThis item allows you to set the IP Address for the TCP/IP protocol. If theIP Address is
ETHERNET PARAMS Submenus221Novell Protocol• Enable. The NIC will respond to the Novell protocol.• Disable. The NIC does not recognize the Novell proto
222Chapter 3 ETHERNET PARAMSEthernet SpeedThis menu appears only if a 10/100Base-T Network Interface Card (NIC) isinstalled.The Ethernet Speed menu ha
Flash Memory223Downloading Emulation And Operating System SoftwareFlash MemoryFlash memory retains its contents when printer power is turned off. (Com
224Chapter 3 Downloading Emulation And Operating System SoftwareDownloading Software Through TheSerial Or Parallel Port1. Make a printout of all saved
Downloading Software Through The Serial Or Parallel Port22514. When the printer download port you want to use is displayed on the LCD,press ↵. “WAITIN
226Chapter 3 Downloading Emulation And Operating System SoftwareFigure 6. Copying the Emulation File to the Download Directory19. Copy the file to the
Downloading Software Through The Network Interface Card (NIC)227CAUTIONDo not interrupt the downloading process once it has started.Interrupting a dow
228Chapter 3 Downloading Emulation And Operating System SoftwareFigure 7. Navigating to the Appropriate Emulation File on the CD8. Using Windows Explo
Downloading Optional Font Files To Flash Memory229NOTE: The default is no password. If the FTP program requires a password,contact your system adminis
Media Selection23Thermal ConsumablesMedia SelectionSince there are two print modes of operation, there are two kinds of thermalmedia:• Direct thermal
230Chapter 3 Downloading Emulation And Operating System SoftwareNOTE: The printer default port is CENTRONICS; if you want to use this port,continue to
Downloading Optional Font Files To Flash Memory23115. At the command prompt type:copy /b filename.dwn LPT1<Enter>(where filename.dwn is file nam
232Chapter 3 Downloading Emulation And Operating System SoftwareDownloading True Type FontsThere are several ways to download TrueType fonts to your T
2334 InterfacesOverviewThis chapter describes the host interfaces provided with the printer. Theprinter interface is the point where the data line fro
234Chapter 4 Centronics Parallel InterfaceCentronics Parallel InterfaceNOTE: The length of the data cable from the host computer to the printermust no
Centronics Parallel Interface Signals235Centronics Parallel Interface SignalsIEEE 1284 Parallel InterfaceThe IEEE 1284 supports three operating modes,
236Chapter 4 IEEE 1284 Parallel InterfaceCompatibility Mode can be combined with Nibble and Byte Modes to providebidirectional communication.Nibble Mo
Signals237NOTE: The length of the data cable from the host computer to the printershould not exceed 32 feet (10 meters).12 Printer PError AckDataReq A
238Chapter 4 IEEE 1284 Parallel InterfaceHost Clock / nWrite. Driven by host. Data transferred from host to printer.When printer sends data, two types
RS-232239RS-232 And RS-422 Serial InterfacesNOTE: The RS-232 and RS-422 serial interface circuit characteristics arecompatible with the Electronic Ind
24Chapter 1 Setting Up The PrinterSetting Up The PrinterUnpacking The PrinterThe printer is shipped in a carton and protective bag. The top lid of the
240Chapter 4 RS-232 And RS-422 Serial InterfacesRS-422+RD, -RD—Serial data stream differentially received by printer.+TD, -TD—Differentially driven se
2415 Diagnostics AndTroubleshootingPrinter Self-TestA sequence of automatic tests is performed during printer power-up. If anyfaults are detected at t
242Chapter 5 Troubleshooting Common SituationsImproving Processing TimeBefore looking at solutions for decreasing processing time and increasingthroug
Data Exchange243Both of these test procedures are covered in this chapter. Configuration itemsto check include the following:• Check that the data str
244Chapter 5 Troubleshooting Common SituationsControlling Print QualityThree factors have the greatest effect on print quality:• The amount of heat ap
Determining Printhead Wear245Determining Printhead WearWhen a printhead is worn, the most common sign of wear are fixed verticalstreaks that are alway
246Chapter 5 Replacing The PrintheadReplace The PrintheadCAUTIONOils from your hands can damage the light brown area (heatingelements) of the printhea
Replace The Printhead2473. Behind the pivoting deck, gently pull the lower arms of the retainer clipsupward to release printhead. You only need to pus
248Chapter 5 Replacing The PrintheadRestore The Printer To Operation1. Inspect the light brown area of the printhead for smudges or fingerprints.If ne
Restore The Printer To Operation249Solving Other Printer ProblemsTable 14. Printer Problems and SolutionsSymptom Solution/ExplanationCommunications Fa
Unpacking The Printer254. Remove the foam pad between the pivoting deck and the frame.5. Open the pivoting deck by rotating the blue deck lock lever f
250Chapter 5 Solving Other Printer ProblemsPower FailuresPrinter fails to turn on, thedisplay is not backlit, and thefan is not running.1. Check that
Restore The Printer To Operation251Media and ribbon move, butno image prints in ThermalTransfer mode.1. Print the Checkerboard diagnostic test pattern
252Chapter 5 Solving Other Printer Problems• Startofimageisprintedan erroneous distancefrom the top-of-form.• The printer starts to printone label and
Restore The Printer To Operation253Smears or voids in printedimage.1. Clean the printhead.2. Make sure the printhead temperature (Print Intensity) isn
254Chapter 5 Solving Other Printer ProblemsPRINTER OPERATIONAdvances several labelswhen FEED key is pressed.1. Check that labels are loaded correctly.
Restore The Printer To Operation255RIBBONPrinter advances media, butthe ribbon does not advance.1. Make sure the ribbon is installed correctly.2. A po
256Chapter 5 Solving Other Printer ProblemsPrinter AlarmsThe printer has built in alarms that monitor printer status and media stockconditions. Alarm
Fault Messages257Table 15. LCD Message TroubleshootingDisplayed MessageCan UserCorrect?Explanation SolutionBAD VFU CHANNEL Yes The user tried to use a
258Chapter 5 Solving Other Printer ProblemsCONTRAST TOO LOWCheck mediaYes Data validation error:symbol contrast.1. Adjust heat or change media.2. Disa
Fault Messages259ERROR: IPDS needs300 DPI HeadYes The printer has detected a203 DPI printhead installedwith IPDS softwaredownloaded. IPDS softwareonly
26Chapter 1 Setting Up The PrinterInstallationThe following sections will guide you through the installation of the printer.1. Place the printer in a
260Chapter 5 Solving Other Printer ProblemsERROR OCCURREDFLUSHING QUEUESYes An interim message displayswhile the printer discardshost data it cannot u
Fault Messages261GRF CHK ERRORPRESS PAUSEYes In the CT emulation over atwinax interface, the printerreceived a non-printablecharacter.Press the PAUSE
262Chapter 5 Solving Other Printer ProblemsNON VOLATILE MEMORYFAILEDYes/No The printer assigns a certainamount of simulated NVRAMfor storage of savedc
Fault Messages263PAPER OUTTIMEOUTYes In the CT emulation with acoax interface, a time-outmessage is sent to the host ifpaper is not loaded within 10mi
264Chapter 5 Solving Other Printer ProblemsPRINTER HOTSee ManualYes/No The printer has detectedhigher than usualtemperatures on thecontroller PCBA.1.
Fault Messages265RIBBON DETECTEDIn Direct ModeYes Printer senses ribboninstalled, but Print Mode isset for direct thermal printing(printing where no r
266Chapter 5 Solving Other Printer ProblemsSpeed ExceedsValidator LimitYes The Print Speed or SlewSpeed value is above 6 IPSas the power-up default wi
Fault Messages26728 CU NOT ENAB Yes Controller Unit Not Enabled.Poll time-out-error. Theprinter was not polled for oneminute across a coaxinterface.Ch
268Chapter 5 Solving Other Printer Problems
269A SpecificationsPrint MethodTable 16. Printing SpecificationsT5204 T5304 T5206 T5306 T5208 T5308Print Resolution (dpi)203 300 203 300 203 300Min. D
Installation275. Attach Interface:a. Parallel InterfaceAttach a suitable parallel printer cable from the computer to theCentronics/IEEE 1284 interface
270Appendix AMediaTable 17. Media - General InformationType: Roll-fed, die-cut continuous or fanfold labels, tags or tickets;most direct thermal or th
Media271Figure 10. Media DimensionsI. Tag Specification(Mark Sensing)II. Tag Specification(Gap Sensing)III. Label Specification(Gap Sensing)Direction
272Appendix ARibbonIndicators And SwitchesMemoryTable 19. Ribbon SpecificationsT5X04 T5X06 T5X08Ribbon Width Range 0.75-4.5 in.19 -114.3 mm2.0-6.8 in.
Host Interfaces273Host InterfacesPowerTable 22. Host Interface Characteristics1. Serial RS-232 or RS-422 at 600, 1200, 2400, 4800, 9600, 19200,38400,
274Appendix AEnvironmentalPhysicalAcoustic SpecificationsTable 25. Environmental InformationOperating Temperature: 41° F to 104° F (5° C to 40° C)Stor
275B Printer OptionsOptions are offered with the printer to enhance its capabilities and to provide alarge degree of application flexibility. A descri
276Appendix B Hardware OptionsInterface OptionsCoax/Twinax Host InterfaceThe coax/twinax host interface option mounts inside the printer and functions
Genuine Printronix Thermal Transfer Ribbons277Supplies And AccessoriesThe best printing solution is achieved when the printer, ribbon, and media arema
278Appendix B Supplies And AccessoriesPrintronix Harsh Environment Resin Ribbon 8700Provides highest heat, chemical, and abrasion resistance for use w
Genuine Printronix Media279Besides the standard roll label configuration, Genuine Printronix ThermaLinelabels are also available in fanfold configurat
28Chapter 1 Setting Up The PrinterIf your printer is equipped with the Coax/Twinax and Network InterfaceCard (NIC) interfaces, the rear I/O panel will
280Appendix B Supplies And AccessoriesAccessoriesField installable accessories available for your thermal printer are listedbelow. Contact your author
281C ASCII Control CodesChar Dec Hex Char Dec Hex Char Dec Hex Char Dec HexNUL0 00 3220@6440` 9660SOH 1 01 ! 33 21 A 65 41 a 97 61STX 2 02 + 34 22 B 6
282Appendix CNOTE: For the hardware handshake XON/XOFF commands:XON = Ctrl Q (DC1)XOFF = Ctrl S (DC3)RS 30 1E > 62 3E ^ 94 5E ~ 126 7EUS 31 1F ? 63
283D Standard And Heavy-DutyMedia Cutter InstallationPrepare The PrinterNOTE: Before you begin, please note that steps 1 through 3 below areapplicable
284Appendix D Prepare The PrinterInstalling The Standard CutterFigure 2. Standard Cutter Assembly1. Loosen the knurled thumbscrew on the front of the
Restore The Printer To Operation2854. Press until “PRINTER CONTROL” displays.5. Press ↑ until “Advanced User” displays.6. Press + or - until “Enable”
286Appendix D Prepare The PrinterInstalling The Heavy-Duty CutterFigure 3. Heavy-Duty Cutter Assembly1. Plug the RJ-11 connector into the RJ-11 recept
Restore The Printer To Operation2874. Press until “PRINTER CONTROL” displays.5. Press ↑ until “Advanced User” displays.6. Press + or - until “Enable”
288Appendix D Removing The Media Cutter
289E Media Cutter TrayInstallationAssembling The Media Cutter TrayFigure 1. Attaching the Cutter Tray Bin to the Cutter Tray Base1. Align the flanges
292 OperationControls And IndicatorsPower SwitchThe power switch is located on the bottom back panel of the printer. To applypower, place the switch i
290Appendix E Installing The Media Cutter TrayInstalling The Media Cutter TrayFigure 2. Placing the Media Tray Cutter in Position1. Position the outpu
291Figure 3. Installing the Media Cutter Tray3. Rotate the media cutter tray into position with the tray resting against thetable.4. Close the media c
292Appendix E Installing The Media Cutter Tray
293F GlossaryBaud (rate) Baud Rate is the number of information bits that canbe transmitted between the printer and the computerin one second. For exa
294Appendix FData Bits Binary information sent to the printer; a character setgrouping containing letters, digits, and punctuationmarkstobeprinted.Def
295Host Computer The computer that stores, processes, and sendsdata to be printed, which communicates directly withthe printer. The term “host” is use
296Appendix FNonvolatile Memory Nonvolatile memory stores variables that must bepreserved when the printer is turned off, such asconfiguration paramet
297Sensed Distance Gap/Mark Sensor = Gap: The Sensed Distancevalue is the physical length of one label plus thelength of one gap.Gap/Mark Sensor = Mar
298Appendix F
299IndexSymbols^Dnn Dot Slew, 156Numerics06 HOST REQUEST fault message, 26608 HOLD PRINT TIMEOUT fault message, 2661284 parallel interface, 23515 COMM
Software License AgreementCAREFULLY READ THE FOLLOWING TERMS AND CONDITIONSBEFORE USING THIS PRINTER. USING THIS PRINTER INDICATESYOUR ACCEPTANCE OF T
30Chapter 2 Controls And IndicatorsStatus and Display IndicatorsIndicator DescriptionFunction inOnline ModeFunction inOffline ModeFunction inMenu Mode
300Btm Margin Ctl, 160BUFFER OVERFLOW fault message, 257BUFFER OVERRUN fault message, 257Buffer Print, 161Buffer Reprint, 161Buffer Size in K (Paralle
301CONTRAST TOO LOW Check media faultmessage, 258Control Code 06, 167Control Code 08, 167Control panel, 29Control panel keys, 31Controlling print qual
302Epson Set, 171ERROR DC PROGRAM NOT VALID faultmessage, 258ERROR DRAM AT ADDRESS XXXXXXXX faultmessage, 258ERROR FLASH DID NOT PROGRAM faultmessage,
303ERROR PROGRAM NEEDS MOREDRAM, 259ERROR PROGRAM NEEDS MOREFLASH, 259ERROR PROGRAM NOT COMPATIBLE, 259ERROR PROGRAM NOT VALID, 259ERROR SECURITY PAL
304Framing Errors, 215GGap Length option, 112GAP NOT DETECTED See Manual faultmessage, 260Gap Windowing option, 112Gap/Mark Sensor, 109Gap/Mark Thresh
305JJob Control option, 222Job In Process indicator, 29KKeep Alive Timer option, 221LLabel Length, 97Label Peel-Off, 55Label Width, 98Labels, printing
306Menu mode, 33Menu options, selecting, 71Menu overview, 78Midline PY (includes ^PN), 183Min. Code Height, 89Modifying saved configurations, 74NName
307PGL Normal, 185Physical dimensions, 274PI Ignored, 205PI Slew Range, 185Pin assignments, Centronics parallel interface, 234Poll Character, 213Poll
308Prop. Spacing, 187PROPRINTER SETUP Menu, 152Protect Configs., 92P-SER XQ SETUP Menu, 148PSeries Dbl High, 188P-SERIES SETUP Menu, 145Ptr Media Dist
309Scanner Settings, 89SCS Buffer Cntrl, 189SECURITY CODE VIOLATION fault message, 265Select Char, 189Select CPI, 189Select LPI, 189Select SFCC (PGL),
Control Panel31Control Panel KeysButton DescriptionFunction inOnline ModeFunction inOffline ModeFunction inMenu ModePAUSE KeyToggles the printer betwe
310Text Length, 193Text Position, 194Thermal consumables, 23Thermal Printer Series Product Line, 19Thermal printer technology, 22Thermal transfer prin
PRINTRONIX, Inc.14600 MYFORD ROADP.O. Box 19559IRVINE, CA 92623-9559PHONE: 714-368-2300FAX: 714-368-2600PRINTRONIXNEDERLAND BVP.O. BOX 163, NIEUWEWEG
32Chapter 2 Controls And IndicatorsControl Panel Keys (cont.)Button DescriptionFunction inOnline ModeFunction inOffline ModeFunction inMenu ModeCANCEL
Powering On The Printer33Powering On The PrinterWhen you power on the printer, it executes a self-test. During the self-test, theLCD momentarily displ
34Chapter 2 Loading Media And Ribbon• Peel-Off. Prints and peels die-cut labels from the liner without assistance.The printer waits for you to take aw
Loading Roll Media35Loading Roll Media1. Open the media cover.2. Slide the blue media hanger guide outward to the end of the mediahanger, and flip it
36Chapter 2 Loading Media And Ribbon5. Slide a roll of media onto and towards the back of the media hanger. Themedia feeds from the top of the roll an
Loading Roll Media377. Thread the media under the media damper and then between the platen(rubber drive roller) and the printhead.You can also refer t
38Chapter 2 Loading Media And Ribbon8. Verify that the left (inside) edge of the media is against the fixed guide onthe bottom of the media damper.9.
Loading Roll Media3911. Align the left (inside) edge of the media with the left straight edge of theplaten (rubber drive roller).Platen(left edge)Medi
Limited Software Product WarrantyPrintronix, Inc. warrants that for ninety (90) days after delivery, the Softwarewill perform in accordance with speci
40Chapter 2 Loading Media And Ribbon12. Close the printhead by pressing down on both sides of the pivoting deckand rotating the deck lock lever fully
Loading Fanfold Media41Loading Fanfold Media1. Open the media cover.2. Slide the media hanger guide outward to the end of the media hanger,and rotate
42Chapter 2 Loading Media And Ribbon8. Slide the media width guide outward to the end of the media damper.9. Thread the media under the media damper a
Loading Fanfold Media4312. Align the left (inside) edge of the media with the left straight edge of theplaten (rubber drive roller).Platen(left edge)M
44Chapter 2 Loading Media And Ribbon13. Close the printhead by pressing down on both sides of the pivoting deckand rotating the deck lock lever fully
Loading Ribbon45Loading RibbonSkip this section for 4 inch DT models or when using directthermal printing.1. Install the empty supply core on the take
46Chapter 2 Loading Media And Ribbon4. Thread the end of the ribbon under the rear ribbon guide roller, thenbetween the platen and the printhead.You c
Loading Ribbon475. Wrap the ribbon from the front of the printhead assembly to the front ofthe ribbon take-up spindle. Attach the ribbon to the fiberb
48Chapter 2 Loading Media And Ribbon8. Verify that Print Mode is set for Transfer in the Print Mode submenulocated in the MEDIA CONTROL Main Configura
BatchRewindMode49Using The Optional Internal RewinderThe printer can be set up to rewind labels after they have been printed (BatchRewind Mode) or to
Termination of License AgreementThis License shall continue until terminated. This license may be terminatedby agreement between you and Printronix, I
50Chapter 2 Using The Optional Internal RewinderInstalling The Media GuideThe media guide must be installed on the front door when using BatchRewind m
BatchRewindMode51Loading Media1. To load media, refer to “Loading Roll Media” on page 35 and completesteps 1 through 10.RewinderRewinderReleaseLever
52Chapter 2 Using The Optional Internal Rewinder2. Thread the media over the front of the media guide and through theopening under the front door towa
BatchRewindMode536. Press down on both sides of the pivoting deck and rotate the deck locklever counterclockwise against its stop to place the printhe
54Chapter 2 Using The Optional Internal RewinderRemoving Printed Media from the Rewinder1. Open the media cover.2. Press the FEED key to advance the l
Label Peel-Off55Label Peel-OffYou can set up the printer to automatically peel die-cut labels off their liner(backing) and dispense them one at a time
56Chapter 2 Using The Optional Internal RewinderIMPORTANTIf you do not complete the following step, it will be difficult to removethe liner from the r
Label Peel-Off5712. Press down on both sides of the pivoting deck and rotate the deck locklever fully counterclockwise.13. Press the FEED key. The lab
58Chapter 2 Using The Optional Internal RewinderRemoving Label Liner from the Rewinder1. Open the media cover.2. Open the front door.3. Tear the liner
Printhead Pressure Adjustment59Printing AdjustmentsPrinthead Pressure AdjustmentSometimes you will need to adjust printhead pressure because of variat
Canadian Department of Communications Compliance Statement: ThisClass A digital apparatus complies with Canadian ICES-003.Avis de conformite aux norme
60Chapter 2 Printing AdjustmentsPrinthead Pressure Block AdjustmentsPrinthead Pressure Block adjustments are used to obtain a uniform printdensity acr
Positioning The Media Sensor613. Press the ↵ key to start the Grey test pattern. The pattern will start andcontinue to print.4. Press the ↵ key to sto
62Chapter 2 Printing AdjustmentsNOTE: The media sensor should not be placed in the path of media featuresthat could cause false gap detection or paper
Running Auto Calibrate636. Press the ↵ key to enable the displayed option. An asterisk (*) appearsnext to the selection.7. Press the PAUSE key until “
64Chapter 2 Printing Adjustments2. Press the ↓ key and ↵ key together until “ENTER SWITCH UNLOCKED”displays.3. Press the TEST PRINT key until “Printer
Running Media Profile65NOTE: Verify that the CALIBRATE CTRL menu Gap/Mark Sensor option(Gap, Mark or Disable) matches the installed media. See “Sensin
66Chapter 2 Printing AdjustmentsRunning Manual CalibrateManual Calibrate should be performed only when the values derived fromAuto Calibrate fail to i
General Cleaning6711. Press the FEED key several times. Each time the FEED key is pressedthe media should advance one label length and stop.NOTE: Afte
68Chapter 2 Cleaning1. Rotate the deck lock clockwise to open the pivoting deck and remove anymedia and ribbon (if loaded) to gain access to the print
693 Configuring The PrinterOverviewThe configuration process is done using the printer configuration keys on thecontrol panel and includes the followi
This is a Class A product. In a domesticenvironment this product may cause radiointerference in which case the user may berequired to take adequate me
70Chapter 3 OverviewMoving Within The Configuration MenuYou can move through the configuration menus using the appropriatenavigation keys, as shown in
Selecting A Menu Option71Selecting A Menu OptionTo select an option, you need to press the ↵ key. By default, however, the↵ key is “locked” when the p
72Chapter 3 Overview• Ver Image Shift• Hor Image Shift• Orientation3. When the desired submenu displays, press the+ or-keytoscrollthrough the values o
Specifying A Power-Up Configuration73When processing is completed, the display shows:NOTE: If the configuration number has been previously saved and P
74Chapter 3 OverviewModifying A Saved ConfigurationYou can change a saved configuration by rewriting over it. For example, youcan modify Config. 1, sh
Printing A Configuration75Then, the following displays when it is deleted:5. Save the new configuration as described in the “Saving A Configuration”on
76Chapter 3 OverviewFigure 3. Sample Configuration Printout
77Sample Configuration Printout (cont.)
78Chapter 3 Menu OverviewMenu OverviewVALIDATOROnline validatorsetup and statusreporting.CONFIG.CONTROLName,store,andretrieve up toeight differentprin
79Main MenuLoad Config.Save Config.Print Config.Delete Config.Power-Up Config.Protect Configs.Name Config 1Name Config 2Name Config 3Name Config 4Name
Trademark AcknowledgementsPrintronix, IGP, IGP/Auto Label Mapping, LinePrinter Plus, PGL, and PrintNetare registered trademarks of Printronix, Inc.The
80Chapter 3 Main MenuCOAXSETUP(1)(2)(3)(page 128)Primary SetsTranslation TblPA1PA2Buffer ReprintBuffer PrintCoax TypeActive Char SetSecondary SetsEarl
81NOTES:Italicized items are available only when you enable Advanced User (under PRINTER CONTROL).1Appears only if the TN5250 emulation is installed.2
82Chapter 3 Main MenuNOTES:Italicized items are available only when you enable Advanced User (under PRINTER CONTROL).1The presence of these menu items
83DIAGNOSTICS(page 200)C/T PORT(2)(page 216)Printer TestsTest CountSoftware BuildHex Dump ModePrint Error LogClear Error LogDRAM InstalledPtr On TimeP
84Chapter 3 VALIDATORVALIDATORVALIDATORDisable* EnableGood BarcodesGood FormsAverage BWDTelemetry PathValidator Funct.Telemetry DataNumber of CodesVal
85VALIDATOR(cont. from previous page)F/W RevisionOverstrike StyleBeam ShiftI2of5 ChecksumMinimum* MaximumDisable* Enable0* -99to99Notes:* = Factory De
86Chapter 3 VALIDATORVALIDATOR SubmenusValidator ReportThis item invokes an action. When selected the printer will print a report of theverification d
VALIDATOR Submenus87Last BWDThis is a display item only. It indicates the Bar Width Deviation included in themost recent report received from the vali
88Chapter 3 VALIDATORValidator ActionThis submenu defines the action the printer will take in the event of an error.See the Validator User’s Manual fo
VALIDATOR Submenus89Min. Code HeightThis submenu tells the printer the closest vertical gap between bar codes thatneeds to be resolved. Refer to the P
IMPORTANT WARRANTY INFORMATIONPRINTER WARRANTYPrintronix®warrants to purchaser that under normal use and service, thisprinter (excluding the thermal p
90Chapter 3 VALIDATORBeam ShiftThis option enables you to shift the beam horizontally to the left or right. Theleft edge of the beam should be 0.13 in
VALIDATOR Submenus91CONFIG. CONTROLCONFIG. CONTROL* = Factory DefaultLoad Config.Factory* 1-81* 1-8Current* Factory Power-Up All 1-8Factory* 1-8Disabl
92Chapter 3 CONFIG. CONTROLCONFIG. CONTROL SubmenusLoad Config.The printer can store up to eight configurations in memory. This parameterallows you to
CONFIG. CONTROL Submenus93Name Config (1-8)You may specify a 15 character name which can be used to refer to aconfiguration. The name you enter for a
94Chapter 3 MEDIA CONTROLMEDIA CONTROLMEDIA CONTROLPrint Intensity6ips* 2-10 ips(1)Continuous* Tear-Off Strip Tear-Off Peel-Off CutFoot FirstHead Firs
CONFIG. CONTROL Submenus95Notes:* = Factory DefaultItalicized items are available only when youenable Advanced User (in the PRINTERCONTROL menu).MEDIA
96Chapter 3 MEDIA CONTROLMEDIA CONTROL SubmenusPrint IntensityThis option specifies the level of thermal energy from the printhead to be usedfor the t
MEDIA CONTROL Submenus97• Peel-Off. Prints and peels die-cut labels from the liner without assistance.The printer waits for you to take away the label
98Chapter 3 MEDIA CONTROL• Logical Label Length (Host Forms Length) is the length that the user orprogrammer bases his printable image on. In most cas
MEDIA CONTROL Submenus99Ver Image ShiftThis option specifies the amount to shift an image vertically up (-) or down (+)for precise positioning on the
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